promotional rules

1. The “Circus Edition: Stake £5 and Get 10 Free Plays!” promotion, hereafter called “the Promotion”, will run from 00:00 Wednesday 19th – 23:59 Thursday 20th March (the “Promotion Period”).
2. These Promotional Terms & Conditions apply to the “Circus Edition: Stake £5 and Get 10 Free Plays!!” Promotion but you must adhere to our General Terms & Conditions.
3. The Promotion is open for entry to customers aged 18+ registered on tombola and tombola arcade who reside within the United Kingdom or Republic of Ireland. Any new players will be subject to age and identity checks before they will be able to qualify for the Promotion.
4. Accounts which are closed or self-excluded are not eligible to enter this promotion. Accounts which become closed or self-excluded between the start and end of this promotion will not be eligible to receive a prize.
5. During the Promotion Period, you will be able to qualify on tombolaarcade.co.uk during the qualification timeframe from 00:00 Wednesday 19th – 23:59 Thursday 20th March.
6. To qualify you must complete both entry requirements between 00:00 Wednesday 19th – 23:59 Thursday 20th March:
   1. Tap the ‘opt in’ check box then click ‘submit’ on the promotion page and
   2. Stake a minimum of £5 real money on Circus. The £5 stake requirement can be made up of multiple stakes. Stakes made with bonus money or Free Plays will not count towards the stake requirement. 
7. Players can qualify for a maximum of 10 Free Plays throughout the promotion period.
8. Free Plays will be credited to the eligible players accounts by 5pm Friday 21st March.
9. Free Plays are valued at £0.10 each and can be used across any arcade games.
10. Free Plays have a 7-day expiry. Once you have used your Free Plays you will begin staking real cash.
11. tombola reserves the right, acting reasonably, to change, suspend or cancel a promotion at any time due to a third party’s illegal activity, technical difficulties and/or any other reasons beyond our control.
12. In the unlikely event that the Promotion should malfunction or not run as intended, due to technical issues on tombola's part, every endeavour will be made to rectify the situation as soon as possible.
13. No responsibility will be accepted for any technical difficulties that the player may have which inhibits them from participating.
14. Players participating in this Promotion will be deemed to have accepted these terms and conditions and agreed to be bound by them when participating in this Promotion.
15. If we discover that any player has breached these promotional rules to create more than one account in order to participate in the Promotion multiple times, we will close any such accounts and void any winnings associated to games played in breach of these promotional rules.
16. This Promotion, and any dispute or claim arising out of or in connection with it, shall be governed by and construed in accordance with United Kingdom law. You irrevocably agree that the courts of the United Kingdom shall have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with this Promotion.

1. “Deal or No Deal Free Game – Everyone’s a Winner” is an exclusive promotional game which will run from 00:00:00 – 23:59:59 UK time on Friday 21st March 2024.
2. “Deal or No Deal Free Game – Everyone’s a Winner” is not a version of any existing pay to play game available on tombola.co.uk.
3. These Terms & Conditions apply to “Deal or No Deal Free Game – Everyone’s a Winner” but you must adhere to our General Terms & Conditions.
4. “Deal or No Deal Free Game – Everyone’s a Winner” is available to depositing and non-depositing customers aged 18+ registered on tombola.co.uk and tombolaarcade.co.uk who reside within the UK. Deal or No Deal Free Game is not available for customers who reside in the Republic of Ireland. Any new players will be subject to age and identity checks before they will be able to play “Deal or No Deal Free Game – Everyone’s a Winner”.
5. While “Deal or No Deal Free Game – Everyone’s a Winner” is running, each player will be able to claim a maximum of one “Deal or No Deal Free Game” ticket on tombola.co.uk.
6. Every player is guaranteed a bonus money or real money prize.
7. Prize points vary depending if the player chooses to deal or no deal.
   

   Prize

   Pre lude game

   10p bonus

   20p bonus

   Main game

   Up to 50p bonus

   Up to £2 bonus

   Up to £10 bonus

   Up to £50 bonus

   Up to £100 real money

   Up to £250 real money

   Up to £1,000 real money

8. Prize under £50 will be credited as bonus money. Bonus money prizes will be credited to your tombola account and cannot be withdrawn. Cash balance is always staked before bonus money. If you chose to withdraw before you have staked all your bonus funds, you will forfeit your bonus money. You can use bonus money to play our games on both bingo and arcade, except tombola Roulette. If you have not deposited funds into your tombola account, you will be unable to play our free game with bonus money. If your account is suspended, you will not receive bonus funds.
9. The game comprises of two separate games; pre lude and main game. The aim of the pre lude game is to match 3 boxes in a line (horizontal, vertical or diagonal) to win either 10p bonus money or 20p bonus money. If you match 3 telephones, you will quality for the main game. In the main game the player is presented with 12 boxes, within each box is a prize amount from 1p to £1,000. Choose your box with your first selection. This box cannot be opened until the end of the game. Select 10 of the remaining 11 boxes to eliminate the prize amount from play. The banker will call when only your box and one other box remain. He will offer you a deal. You can then choose to Deal and take the Banker’s offer or No Deal and find out what is in your box.
10. The prize pot is not shared with any other game.
11. Winnings made in “Deal or No Deal Free Game – Everyone’s a Winner” are not eligible for real money playmate rewards.
12. Your “Deal or No Deal Free Game – Everyone’s a Winner” ticket is allocated as soon as you hit the “Play” button. If the game is interrupted for any reason (whether you exit the game, or you experience a drop in internet connectivity etc.) any time after you hit the “Play” button, the game will be considered to have played out. Winnings will appear in ‘my account’ > ‘transaction history’ under the “Deal or No Deal Free Game” filter.
13. Prizes are a mix of bonus and real money and have no wagering requirements.
14. Any prize won will be credited to the player’s withdrawable funds balance straight away after playing the game.
15. In the unlikely event that “Deal or No Deal Free Game – Everyone’s a Winner” should malfunction or not run as intended, due to technical issues on tombola's part, every endeavour will be made to rectify the situation as soon as possible.
16. No responsibility will be accepted for any technical difficulties that the player may have which inhibits them from participating.
17. Players participating in “Deal or No Deal Free Game – Everyone’s a Winner” will be deemed to have accepted these terms and conditions and agreed to be bound by them when participating in “Deal or No Deal Free Game – Everyone’s a Winner”.
18. If we discover that any player has breached these Terms and Conditions to create more than one account, in order to participate in “Deal or No Deal Free Game – Everyone’s a Winner” multiple times, we will close any such accounts and void any winnings associated to games played in breach of these Terms and Conditions.
19. “Deal or No Deal Free Game – Everyone’s a Winner” and any dispute or claim arising out of or in connection with it, shall be governed by and construed in accordance with United Kingdom law. You irrevocably agree that the courts of the United Kingdom shall have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with “Deal or No Deal Free Game – Everyone’s a Winner”.
20. tombola reserves the right, acting reasonably, to change, suspend or cancel a promotion at any time due to a third party’s illegal activity, technical difficulties and/or any other reasons beyond our control

What is Pre-Buy?

Pre-Buy is a feature that means you can now buy into selected promotional games in advance. You can access the purchase area for these games via our Promotions page, in-game menus, website advertisements and specific links if you are opted in to receive marketing communications from us.

Making a Pre-Buy purchase

When you select the promotion you would like to pre-buy tickets for, you will be shown a list of all games in that promotion. You can choose to select all games at the same stake, or alternatively you can choose to select different stakes for different games. Please note, not all games need to be selected and games do not have to be purchased in running order. This means you can select games 1, 2, 3, 4 and 5, or games 1, 3 and 5.

When you have selected the games you would like to Pre-Buy tickets for, you will see a total purchase price before you choose to confirm. Once a Pre-Buy purchase has been confirmed it cannot be cancelled.

Upgrading your stake after a Pre-Buy purchase has been confirmed

You can upgrade the stake in your Pre-Buy games after purchase. Simply re-visit the promotion from the Promotions page or in-game menu, and increase your stake in the promotional game(s) as required.

You will see a total purchase price before you confirm your stake upgrade.

How will Pre-Buy games play out?

Your Pre-Buy games will play in the same way as our other games. You do not need to be logged in to tombola in order for the games to play, and any winnings will be credited to your account as normal.

Please note, if you have an existing Bulk Buy purchase (please see Bulk Buy Terms and Conditions for full information) and you make a Pre-Buy purchase for a promotion that runs during your Bulk Buy, the Pre-Buy purchase will interrupt the order in which your Bulk Buy games will play. Games purchased as part of a Bulk Buy will play out one after the other, with the exception of when pre-purchased tickets exist. In this instance, any games that form part of your Bulk Buy purchase will play in order up to the start of the pre-purchased promotional game(s). At that point the pre-purchased promotion game(s) will play and, once they are complete, the games remaining in your Bulk Buy purchase will resume.

How will your Pre-Buy purchase show in your Transaction History?

When you make a Pre-Buy purchase you will see the total cost in your Transaction History at the time of the purchase.

What if I Pre-Buy tickets and the promotion is cancelled or the time is changed?

If you Pre-Buy tickets and the associated promotion is cancelled or the time is changed, then your Pre-Buy purchase will be cancelled and you will be refunded.

Malfunction

A malfunction of the game server during play voids all pays and plays, but such a malfunction after the game has finished will result in the prizes being honoured in line with the output of the game server. See standard terms and conditions for full information.

tombola reserves the right, acting reasonably, to change, suspend or cancel a promotion at any time due to a third party’s illegal activity, technical difficulties and/or any other reasons beyond our control

Game Freeze

If you make a Pre-Buy purchase and subsequently choose to put that game on to a Game Freeze, the Pre-Buy purchase will remain valid and will not be cancelled or refunded. The games will play out and any winnings will be credited to your account as normal.

Self Exclusion, Cooling Off and Disabled Accounts

If your account is disabled by us or you enter a period of self-exclusion and you have an existing Pre-Buy purchase, this will not be cancelled and refunded. The games will play out and any winnings will be sent to you in the form of a cheque. If you are in a cooling off period the same applies but winnings will remain in your account until the cool off period is complete.

1. “Free Bingo” is an exclusive promotional game which will appear on site at designated times. These times can vary day by day/week by week and are not specific set times or durations.

2. When “Free Bingo” is available to play, a game launcher icon will be displayed on the homepage and all games page of tombola.co.uk

3. “Free Bingo” is not a version of any existing pay to play game available on Bingo | Play Bingo Games | Online Bingo | tombola .

4. These Terms & Conditions apply to “Free Bingo” but you must adhere to our General Terms & Conditions.

5. “Free Bingo” is available to depositing and non-depositing players aged 18+ registered on tombola.co.uk and tombolaarcade.co.uk who reside within the UK. “Free Bingo” is not available for players who reside in the Republic of Ireland. Any new players will be subject to age and identity checks before they will be able to play “Free Bingo”.

6. Each player can enter in to every game in a “Free Bingo” session and will be allocated one strip (six tickets) per game.

7. “Free Bingo” has a One Line, Two Line and Full House prize. Prizes are a fixed amount and can change from game to game.

8. Prizes will be shared if more than one player wins at the same time.

9. Prizes are a mix of bonus and real money and have no wagering requirements. Any prize won will be credited to the player’s withdrawable funds balance straight away after playing the game. Where the prize for a game is bonus money, this will be clearly shown on the game entry screen and again on the winner panel at the end of the game. Any prizes over £50 will be real money.

10. Prize under £50 will be credited as bonus money. Bonus money prizes will be credited to your tombola account and cannot be withdrawn. Cash balance is always staked before bonus money. If you chose to withdraw before you have staked all your bonus funds, you will forfeit your bonus money. You can use bonus money to play our games on both bingo and arcade, except tombola Roulette. If your account is suspended, you will not receive bonus funds.

11. Winnings made in “Free Bingo” are not eligible for real money playmate rewards.

12. Your “Free Bingo” tickets are allocated as soon as you hit the “Enter for free” button. This button must be clicked at the start of each game you would like to play.

13. Whilst playing “Free Bingo” it is possible to become disconnected from the game. Should this happen the game will automatically be played on the player’s behalf and any prizes will be paid accordingly. If reconnected during a game, then the game will automatically catch up to the current position then continue as normal.

14. A malfunction of the game server during play voids all plays, but such a malfunction after the game has finished will result in the prizes being honoured in line with the output of the game server. See standard terms and conditions for full details.

15. In the unlikely event that “Free Bingo” should malfunction or not run as intended, due to technical issues on tombola's part, every endeavour will be made to rectify the situation as soon as possible.

16. No responsibility will be accepted for any technical difficulties that the player may have which inhibits them from participating.

17. Players participating in “Free Bingo” will be deemed to have accepted these terms and conditions and agreed to be bound by them when participating in “Free Bingo”.

18. If we discover that any player has breached these Terms and Conditions to create more than one account, in order to participate in Free Bingo multiple times, we will close any such accounts and void any winnings associated to games played in breach of these Terms and Conditions.

19. “Free Bingo” and any dispute or claim arising out of or in connection with it, shall be governed by and construed in accordance with United Kingdom law. You irrevocably agree that the courts of the United Kingdom shall have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with “Free Bingo”.

20. tombola reserves the right, acting reasonably, to change, suspend or cancel a promotion at any time due to a third party’s illegal activity, technical difficulties and/or any other reasons beyond our control

1. “Deal or No Deal Free Game” is an exclusive promotional game which will run every day from 00:00:00 UK time on Monday 9th December 2024.
2. “Deal or No Deal Free Game” is not a version of any existing pay to play game available on tombola.co.uk.
3. These Terms & Conditions apply to “Deal or No Deal Free Game” but you must adhere to our General Terms & Conditions.
4. “Deal or No Deal Free Game” is available to depositing and non-depositing customers aged 18+ registered on tombola.co.uk and tombolaarcade.co.uk who reside within the UK. Deal or No Deal Free Game is not available for customers who reside in the Republic of Ireland. Any new players will be subject to age and identity checks before they will be able to play “Deal or No Deal Free Game”.
5. Every day while “Deal or No Deal Free Game” is running, each player will be able to claim one “Deal or No Deal Free Game” ticket on tombola.co.uk
6. Each player can claim a maximum of one “Deal or No Deal Free Game” ticket every day.
7. A total of up to £36,107 be won in bonus and real money prizes every week (from 00:00:00 on Monday until 23:59:59 on Sunday).
8. Prize points vary depending if the player deals or no deals. There are 222,518 prizes to be won:

11. Prize under £50 will be credited as bonus money. Bonus money prizes will be credited to your tombola account and cannot be withdrawn. Cash balance is always staked before bonus money. If you chose to withdraw before you have staked all your bonus funds, you will forfeit your bonus money. You can use bonus money to play our games on both bingo and arcade, except tombola Roulette. If you have not deposited funds into your tombola account, you will be unable to play our free game with bonus money. If your account is suspended, you will not receive bonus funds.
12. The game comprises of two separate games; pre lude and main game. The aim of the pre lude game is to match 3 boxes in a line (horizontal, vertical or diagonal) to win either 10p bonus money or 20p bonus money. If you match 3 telephones, you will quality for the main game. In the main game the player is presented with 12 boxes, within each box is a prize amount from 1p to £1,000. Choose your box with your first selection. This box cannot be opened until the end of the game. Select 10 of the remaining 11 boxes to eliminate the prize amount from play. The banker will call when only your box and one other box remain. He will offer you a deal. You can then choose to Deal and take the Banker’s offer or No Deal and find out what is in your box.
13. The weekly £36,107 prize pot is not shared with any other game.
14. Winnings made in “Deal or No Deal Free Game” are not eligible for real money playmate rewards.
15. Your “Deal or No Deal Free Game” ticket is allocated as soon as you hit the “Play” button. If the game is interrupted for any reason (whether you exit the game, or you experience a drop in internet connectivity etc.) any time after you hit the “Play” button, the game will be considered to have played out. Winnings will appear in ‘my account’ > ‘transaction history’ under the “Deal or No Deal Free Game” filter.
16. Prizes are a mix of bonus and real money and have no wagering requirements.
17. Any prize won will be credited to the player’s withdrawable funds balance straight away after playing the game.
18. In the unlikely event that “Deal or No Deal Free Game” should malfunction or not run as intended, due to technical issues on tombola's part, every endeavour will be made to rectify the situation as soon as possible.
19. tombola reserves the right, acting reasonably, to change, suspend or cancel a promotion at any time due to a third party’s illegal activity, technical difficulties and/or any other reasons beyond our control
20. No responsibility will be accepted for any technical difficulties that the player may have which inhibits them from participating.
21. Players participating in “Deal or No Deal Free Game” will be deemed to have accepted these terms and conditions and agreed to be bound by them when participating in “Deal or No Deal Free Game”.
22. If we discover that any player has breached these Terms and Conditions to create more than one account, in order to participate in Free Form multiple times, we will close any such accounts and void any winnings associated to games played in breach of these Terms and Conditions.
23. “Deal or No Deal Free Game” and any dispute or claim arising out of or in connection with it, shall be governed by and construed in accordance with United Kingdom law. You irrevocably agree that the courts of the United Kingdom shall have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with “Deal or No Deal Free Game”.

1. “Super Spins” is an exclusive promotional game which will run every day from 00:00:00 UK time on Monday 25th December 2023. 
2. Superspins is not a version of any existing pay to play game available on www.tombola.co.uk or www.tombolaarcade.co.uk.
3. These Terms & Conditions apply to “Super Spins” but you must adhere to our General Terms & Conditions.
4. Superspins is available to customers aged 18+ registered on www.tombola.co.uk and www.tombolaarcade.co.uk who reside within the UK. Super Spins is not available for customers who reside in the Republic of Ireland. Any new players will be subject to age and identity checks before they will be able to play Super Spins.
5. Players will have to meet the minimum staking criteria of £5 within 7 rolling days to unlock Super Spins
6. Newly registered players will receive a 4 week grace period which allows play on Super Spins without reaching the staking criteria.
7. Every day while Super Spins is running, each player will be able to claim one Super Spins ticket on www.tombolaarcade.co.uk or www.tombola.co.uk.
8. Each player can claim a maximum of one Super Spins ticket every day.
9. tombola reserves the right, acting reasonably, to change, suspend or cancel a promotion at any time due to a third party’s illegal activity, technical difficulties and/or any other reasons beyond our control
10. A minimum total of £40,100 will be won in prizes every week (from 00:00:00 on Monday until 23:59:59 on Sunday).
11. There are three games within Super Spins in which a player can win. Main game – once opened, there are 9 panels to reveal in the main game. Matching 3 symbols will win that prize value. Reveal 3 stars to unlock the bonus game. Reveal three free plays symbols to unlock the free plays wheel of fortune. Bonus game - If the bonus game is unlocked, matching 3 prize amounts wins that prize value. Matching 3 free plays symbols will unlock the free plays wheel of fortune. Free plays wheel of fortune - if the free plays wheel of fortune is unlocked, spin the wheel for it to land on a number. The number it lands on will be the amount of free plays won.
12. Prizes are made up of real money, bonus funds and free plays. 
13. Prize points are:
    
    

    £1,000	Real money
    £100	Real money
    £20	Bonus money
    £10	Bonus money
    £5	Bonus money
    £1	Bonus money
    £0.20	Bonus money
    free plays	1, 2, 5 or 10

14. All prizes will be credited to accounts instantly and have no wagering requirements.
15. Free Plays are valued at £0.10 each and can be used across any arcade games. Free Plays have a 7-day expiry. Once you have used your free plays you will begin staking real cash.
16. Each week a minimum of the following will be won:
    
    

    £1,000	Real money	1
    £100	Real money	1
    £20	Bonus money	10
    £10	Bonus money	50
    £5	Bonus money	200
    £1	Bonus money	1000
    £0.20	Bonus money	40,000
    free plays	1, 2, 5 or 10	91,000

17. To play Super Spins the player must press the “Play” button upon which they are allocated their game ticket.
18. Super Spins has a replay function. Should the player exit Super Spins, before playing and finishing the game, they can replay the game through the replay function in the lobby. This is a replay of the original game & original game number will be shown.
19. Winnings made in Super Spins are not eligible for real money playmate rewards.
20. Your Super Spins ticket is allocated as soon as you hit the “Play” button. If the game is interrupted for any reason (whether you exit the game, or you experience a drop in internet connectivity etc.) any time after you hit the “Play” button, the game will be considered to have played out. Winnings will appear in ‘my account’ > ‘transaction history’ under the ‘Super Spins’ filter.
21. In the unlikely event that Super Spins should malfunction or not run as intended, due to technical issues on tombola's part, every endeavour will be made to rectify the situation as soon as possible.
22. No responsibility will be accepted for any technical difficulties that the player may have which inhibits them from participating.
23. Players participating in Super Spins will be deemed to have accepted these terms and conditions and agreed to be bound by them when participating in Super Spins.
24. If we discover that any player has breached these Terms and Conditions to create more than one account, in order to participate in Super Spins multiple times, we will close any such accounts and void any winnings associated to games played in breach of these Terms and Conditions.
25. Super Spins and any dispute or claim arising out of or in connection with it, shall be governed by and construed in accordance with United Kingdom law. You irrevocably agree that the courts of the United Kingdom shall have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with Super Spins.

Super Spins Lite

1. “Super Spins Lite” is an exclusive promotional game which will run every day from 00:00:00 UK time on Monday 25th December 2023. Super Spins and Super Spins Lite will be unavailable from 1st December until 24th December and will return on 25th December. During this time period our Advent promotion will be available.
2. Super Spins lite is a free version of Super Spins.
3. These Terms & Conditions apply to “Super Spins Lite” but you must adhere to our General Terms & Conditions.
4. Super Spins Lite is available to customers aged 18+ registered on www.tombola.co.uk and www.tombolaarcade.co.uk who reside within the UK. Any new players will be subject to age and identity checks before they will be able to play Super Spins Lite.
5. Every day while Super Spins Lite is running, each player will be able to claim one Super Spins Lite ticket on www.tombolaarcade.co.uk or www.tombola.co.uk.
6. tombola reserves the right, acting reasonably, to change, suspend or cancel a promotion at any time due to a third party’s illegal activity, technical difficulties and/or any other reasons beyond our control
7. A minimum total of £1938 will be won in prizes every week (from 00:00:00 on Monday until 23:59:59 on Sunday).
8. The games within Lite are the same as Super Spins
9. Prizes are made up of bonus funds and free plays. 
   
   

   £20	Bonus money
   £10	Bonus money
   £5	Bonus money
   £3	Bonus money
   £1	Bonus money
   £0.20	Bonus money
   free plays	1, 2, 5 or 10

   
   
   
10.  All prizes will be credited to accounts instantly and have no wagering requirements
11. Free Plays are valued at £0.10 each and can be used across any arcade games. Free Plays have a 7-day expiry. Once you have used your free plays you will begin staking real cash
12. Each week a minimum of the following will be won:
    
    

    £20	Bonus money	1
    £10	Bonus money	5
    £5	Bonus money	15
    £3	Bonus money	25
    £1	Bonus money	50
    £0.20	Bonus money	300
    free plays	1, 2, 5 or 10	8320

13. To play Super Spins Lite the player must press the “Play Lite Now” button upon which they are allocated their game ticket.
14. Super Spins Lite has a replay function. Should the player exit Super Spins Lite, before playing and finishing the game, they can replay the game through the replay function in the lobby. This is a replay of the original game & original game number will be shown.
15. In the unlikely event that Super Spins Lite should malfunction or not run as intended, due to technical issues on tombola's part, every endeavour will be made to rectify the situation as soon as possible.
16. All prizes will be credited to accounts instantly and have no wagering requirements.

Playmates Prize Promotion  

What is Playmates? 

Playmates is a promotion which allows tombola customers to invite their friends to join tombola and receive ongoing bonus prizes when the referred customer plays and wins – They win, you win. 

tombola customers can invite their friends to join tombola with the incentive of a free £5 bonus on joining. When the referred customer signs up and deposits £20 (real money) then the referring customer will receive £20 bonus money. 

Who can take part? 

This offer is open to customers aged 18 and over, whose country of residence is the UK.

To qualify for the promotion, both the referring and the referred must have accounts registered in the same country.

How to take part? 

• Any other method of registration will require referred players to correctly enter a free £5 code or the referring customer’s username in order for the referring customer to qualify for any Playmates prizes. This must be done within 7 days of activating the account; after this time a Playmate cannot be added.
• If a player names a Playmate using the referring customer’s username rather than the free £5 code, the referring customer will receive the £20 bonus money prize and ongoing prizes once the referred customer deposits and spends £20 but the referred customer will NOT receive the free £5 bonus. 

Rules 

• Only one Playmate can be named as this is the person that referred the referred customer to tombola and if the referred customer wins, the referrer will win a Playmates prize. A person you have already referred to tombola cannot be named as your referrer. 
• The referred customer must deposit £20 and spend £20 real money before ANY Playmates prizes are awarded to the referrer (this includes the initial £20 bonus offer or ongoing playmates prizes). 
• New players can name a Playmate within 7 days of registering their account, after this time players are not able to add a Playmate.
• Referring customers will only be awarded the £20 Playmates bonus money prize and ongoing prizes if the referred customer is a new player, deposited and spent £20 real money and named the referring customer as their Playmate within 7 days of registering.
• Playmates cannot be changed, even if they have stopped playing on tombola. If a player has registered a Playmate within 7 days and noticed that their Playmate details are incorrect, in certain circumstances (e.g. if this is an obvious typing error e.g. spelling error, extra digit added) players can amend their Playmate by contacting the Customer Services team.
• Players who abuse the use of chat as a way of encouraging or harassing other players to add them as a Playmate can have their chat facility removed.
• Prizes are only triggered for referring customers who have?placed a stake?on a tombola game within 6 months prior to the trigger. Players who have not placed a stake within this period forfeit any playmates prizes.
• We reserve the right to disable a players account at any time, if this does occur Playmates prizes will be suspended until the account is made active again. 

Playmate Prizes 

When the referred customer wins a prize equal to or greater than £20 on bingo or equal to or greater than £100 on arcade, they will also win an additional Playmate bonus money prize that automatically transfers to the referring customer’s account as a thank you for introducing them to tombola. 

Ongoing prizes are earned from each eligible player that named the player as a Playmate. 

Ongoing prizes are applicable for 365 days / 12 months from the start of the Playmates relationship and will expire after this period. The relationship starts from the first time the referred player enters either the referrer's username or free fiver referral code into the available option.

Prizes won in free to play games and Tombola Roulette are not eligible for Playmates ongoing prizes. 

Bingo: 

Every time the referee wins £20 or more on any prize, the referrer wins a £2 Playmates bonus money prize. 

• If the referee wins a £50+ jackpot the referrer wins a £10 Playmates bonus money prize 
• If the referee wins a £100+ jackpot the referrer wins a £20 Playmates bonus money prize 
• If the referee wins a £500+ jackpot the referrer wins a £50 Playmates bonus money prize 
   

Arcade: 

Every time the referee wins £100 or more, the referrer wins a £2 Playmates bonus money prize.  

Where can I find my Playmates Prizes? 

• When logged in, the Playmates page shows who invited the player to the site if applicable, the usernames of those that redeemed their free £5s and those who have gone on to deposit and spend £20 real money to earn the player prizes. 

• If a player has been awarded a Playmates prize when a player is in a game the player will see the letters P and M flash next to their balance. Clicking on this will allow the player to see who won to give you them a playmates prize. 
• A player can be named the Playmate for an unlimited number of people and if any of them win, they will win a Playmates prize. 
• No Playmates Prizes will be awarded as a result of prizes won on any free game. 
• No Playmates prizes will be awarded as a result of prizes won on the casino game Tombola Roulette. 

Playmates free £5 gift card: 

• Five free £5 codes are accessible once a tombola player has deposited £20 and spent £20 real money 
• Non-depositing players will not receive the codes but can refer people using their username to receive the £20 bonus money prize and ongoing prizes. Referees WILL NOT receive a free £5 in this case 
• Players must use their £5 free code within 7 days of registering an account; a playmate cannot be named after 7 days. 
• Only five free £5 cards are available to share at one time. If a code is used, then the card will not be available to share as that code has been redeemed. Once the redeemer deposits £20 and spends £20 real money, the referrer will receive a new code to send to others as an incentive.
• If all free £5 codes are redeemed, players can invite more people asking them to put their username in the box instead of the code. The player will still receive the £20 bonus money prize and ongoing prizes if the referee deposits £20 and spends £20 real money but they will NOT receive the free £5.
• Codes can only be used once.
• New players do not have to enter debit card details or make a deposit to claim a £5 FREE, simply enter a relevant code when asked
• Any player attempting to enter a code incorrectly more than three times in one day will be blocked from re-attempting until the next day.
• If a player registered using a promotional free £5 leaflet, they will not be eligible to redeem the £5 playmates bonus 

How do new players claim a free £5? 

• Register at tombola.co.uk/freefiver (no deposit required). 
• Enter the unique code when asked 
• £5 FREE bonus will be credited to the players tombola account
• tombola can choose to cease or change or withdraw this offer at any time. 
   

What else do I need to know? 

By referring customers under this promotion both you and any referred customer agree to data regarding your betting activity being disclosed by tombola to each other as appropriate for the purpose of the promotion only. You must notify any referred customer that data will be shared in this way before they open an account using your code. 

Amends to Playmates terms and conditions  

We reserve the right to revise or amend these promotions at any time. We will notify you of any significant changes using an appropriate method of communication prior to the change coming in effect. The next time you log in to your tombola account after a significant change, you will be asked to agree to the new Terms and Conditions. If you do not agree to be bound by the changes to the Terms and Conditions, then you should exit the sites. 

Bonus money terms and conditions  

Bonus money and Free play prizes will be credited to your tombola account and cannot be withdrawn. Cash balance is always staked before bonus money. If you chose to withdraw before you have staked all your bonus funds, you will forfeit your bonus money. 

You can use bonus money to play our games on both bingo and arcade, except tombola Roulette. If you have not deposited funds into your tombola account, you will be unable to play our free game with bonus money.  

If your account is suspended, you will not receive bonus funds. 

Free Plays will be credited to your account and cannot be withdrawn. For any bet placed, funds are deducted from the player’s Free Plays balance. If no Free Plays are available, then the wager is deducted from their cash or bonus balance. Therefore, Free Plays are played before Cash, and Cash is played before Bonus Balance. You can use Free Plays on any arcade game. If your account is suspended you will not receive Free Plays. Free Plays have a 7 day expiry.

tombola Bonus

• Players are offered a 100% bonus on top of their first deposit up to a maximum of £50. The minimum first deposit is £10. For example, a player depositing £10 will receive £10 bonus money from tombola. A player depositing the maximum amount of £50 will receive £50 bonus money from tombola.
• Players can deposit more than £50 but bonus money will only be applied to the first £50.
• 1 Free Play is awarded for every £1 deposited from £10 to a maximum of £50 (which is 50 Free Plays). Free Plays are rounded down so for example, if you deposited £14.99, you would receive 14 Free Plays. 
• 1 Free Play has a value of 10p. They can be used on any arcade game. 1 Free Play has a value of 10p. They can be used on any arcade game. Free Plays are played before Real Money, and Real Money is played before Bonus Balance. Free Plays have a 7 day expiry.
• Real money will be staked first until it is all used, then bonus money will be staked.
• This offer is only available to new players who make a deposit.
• This offer is awarded on a player's first deposit only.
• The players MUST accept the bonus while making first deposit.
• Bonus funds can never be withdrawn.
• Any unused bonus will be forfeit on closure of an account.
• This promotion is restricted to one per tombola account.
• You cannot use Bonus Money to play tombola Roulette.
• The Promoter reserves the right to refuse any offer to any player for any reason, or to withdraw an offer at any time. No correspondence will be entered into.
• Standard bonus money terms and conditions apply.

The following Terms and Conditions apply to competitions hosted on Facebook, Instagram or Twitter where entrants must comment on a post to participate. By entering into a social media competition, entrants agree to be bound by the following Terms & Conditions: 

1. No purchase is necessary to enter a social media competition.
2. Social media competitions are open to UK residents aged eighteen (18) and over. However, the competition is specifically closed to employees of tombola.
3. Social media competitions are open to entrants who comment on the post on the relevant social media tombola page (Facebook, Instagram or Twitter) on the relevant day and confirm their tombola username in the comment. The winner(s) will be chosen at random, unless otherwise stated, from the comments on the date specified in the post. The winner(s) will win the Prize mentioned in the post on the relevant day.
4. Entries can only be made via the tombola Facebook, Instagram or Twitter page where the social media competition is hosted. Entrants must comment on the social media competition post in order to enter the social media competition.
5. Only one entry is allowed per person in any one social media competition, unless otherwise stated. Multiple entries, entries after the closing date, incomplete, offensive and obscene entries will not be accepted and may be deleted.
6. Only one prize may be awarded per household, per social media competition. 
7. Winners will be drawn the day after each social media competition has been posted online, unless otherwise stated.
8. Winners’ names will be made available on the relevant social media channel the day after the social media competition has ended. 
9. Winners must claim their Prize within 30 days of being announced as the winner. 
10. It is the winners’ responsibility to check whether they are a winner of a social media competition. 
11. By entering a social media competition, you permit tombola to contact you on Facebook, Instagram or Twitter or via the email address or phone number you have registered in your tombola account.
12. The Prize may be altered or varied at tombola’s sole discretion and substituted with a replacement of equal cash value which, in tombola’s sole opinion, is a suitable alternative.
13. There is no cash alternative and the Prize is not negotiable, transferable or returnable.
14. Winners agree not to sell, offer to sell or use the Prize for any commercial or promotional purposes (including placing the Prize on an internet auction site).
15. To the maximum extent permitted by law, tombola and its related entities shall not be liable for any claims or actions of any kind whatsoever for damages or losses to persons or property which may be sustained in connection with receipt, ownership and/or use of the Prize.
16. Entrants can only participate in social media competitions on Facebook, Instagram or Twitter using a tombola account in their name. Prizes will not be awarded where the entrant’s name on the social media channel and the name on the tombola account do not match.
17. Accounts which are disabled, cooling off or self-excluded are not eligible to enter into social media competitions. Accounts whose status has changed to disabled, cooling off or self-excluded after the competition has ended but before the prize has been sent out are not eligible to receive a prize.
18. tombola and you acknowledge that social media competitions are in no way sponsored, endorsed or administered by, or associated with, Facebook, Instagram or Twitter.
19. The promoter reserves the right to cancel, amend, terminate or temporarily suspend the social media competition in the event of any circumstances outside the promoter’s reasonable control.
20. Your statutory rights are not affected.
21. All entry instructions form part of these Terms and Conditions.

£5 FREE terms and conditions

This sign up offer is available to new players. One £5 FREE per person
New players do not have to enter debit/credit card details or make a deposit to claim a £5 FREE
All codes are unique and any player entering a code incorrectly more than three times in a day will be blocked from re-attempting for a further 24 hours
The £5 FREE is bonus money and cannot be withdrawn or used to play tombola Roulette. Standard bonus money terms and conditions apply (note, if you withdraw all your funds, then you'll lose your bonus money). Winnings can be withdrawn immediately.
£5 FREE vouchers can be found in a number of weekly / monthly magazines and via adverts on our social channels. tombola cannot be held responsible for magazines purchased that do not contain a voucher. 

How to claim:

New players

Register at tombola www.tombola.co.uk/freefiver/ 
Enter your unique code when asked
A £5 FREE will be credited to your tombola account
Play tombola games for free

Registered players

Existing registered or depositing players can redeem this offer as long as they have not previously claimed a code from a £5 Free or Everyone's a Winner promotion.
If you have an account with tombola, log in
Enter your unique code in the 'my account' section
A £5 FREE will be credited to your tombola account
Play tombola games for free

If you cannot see the section to enter your £5 FREE code then you have previously claimed a code and therefore cannot redeem this time.
tombola can choose to cease or change or withdraw this offer at anytime..

Promotional games are open to all registered tombola players and are subject to the general terms and conditions which govern tombola.co.uk and tombolaarcade.co.uk. tombola reserves the right to change, suspend or cancel a promotion at any time due to a third party’s illegal activity, technical difficulties and/or any other reasons beyond our control.

In the event that, as part of a promotional campaign or competition, we credit an amount to an account registered in your name, we reserve the right to reclaim any such unused amounts in the event that you fail to access or use that account during any period of six months. Irrespective of where players live in the world, tombola endeavours to deliver all promotional prizes and prizes that have been won to the prize winner's registered address destination or requested address. tombola reserves the right to offer an alternative prize of similar value (including a financial consideration) if it is either impractical or illegal to deliver the relevant prize to the player's relevant country.

tombola reserves the right, acting reasonably, to change, suspend or cancel a promotion at any time due to a third party’s illegal activity, technical difficulties and/or any other reasons beyond our control

Promotional Games and Guaranteed Prizes

In the event that a guaranteed promotional prize is shared each player will win a proportionate share of the guaranteed prize relating to their stake. Any player that completes their game in the required number of calls will receive the full jackpot amount. Jackpots are never shared.

In the unlikely event that a promotional game should malfunction or not run as intended, due to issues on tombola’s part, every endeavour will be made to rectify the situation.

No responsibility will be accepted for any technical difficulties that the player may have which inhibits them from participating.

In order for a player to win on a promotional game, a player must have bought into the game. 

Location Specific Promotional Prizes

tombola will specify if 'travel costs' are included in a location-specific promotional prize. If not specified as included, a winner must pay his or her own costs to the destination. tombola reserves the right to offer an alternative prize of similar value (including a financial consideration) if it is impractical for the player to travel to a location-based prize. In such cases, tombola will attempt to offer a similar type of prize at a location nearer to the player but tombola reserves the right alternatively to offer a financial consideration prize. In the event that a guaranteed promotional prize is shared each player will win a proportionate share of the guaranteed prize relating to their stake. Any player that completes their game in the required number of calls will receive the full jackpot amount. Jackpots are never shared

In-chat prizes

All promotional prizes and prizes that are won via an in-chat competition will be sent to the prize winner's registered address. The prize may be altered or varied at tombola’s sole discretion and substituted with a prize which, in tombola’s sole opinion, is a suitable alternative. There is no cash alternative and the Prize is not negotiable, transferable or returnable. One entry per household per chat competition. No entrant may win more than one prize per chat competition and cannot win more than 2 physical prizes per month. A physical prize may include gift cards, vouchers, chocolates, flowers, goody bags, etc.

Player Panel - Terms of Use

This page (together with the documents referred to on it) provides you with the terms of use on which you may make use of the “player panel”. Please read these terms of use carefully before applying to be part of the “player panel.”

By applying to be part of the “player panel”, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from applying to the “player panel”.

If at any point your account status becomes Self-Excluded or cooled off your membership will be terminated with immediate effect. We may modify or update these terms of use from time to time.

Intellectual Property Rights

tombola is the owner and the licensee of all intellectual property rights submitted via the “player panel”. All such rights are reserved.

You must not download, share or pass any information shared via the “player panel” community outside of the “player panel” community. This includes any text, illustrations, photographs, video or audio content.

If you print off, copy or download any part of the “player panel” content, you are in breach of these terms of use, your right to be part of the “player panel” will cease immediately and you must, at our request, return or destroy any copies of the materials you have made.

By submitting your comments, photos, and videos, you agree that tombola is able to use these as tombola sees fit/deems suitable such as within the “player panel” newsletters and on the tombola site, though we will not disclose any of your personal contact details in doing so. In submitting any content, you waive your personal rights to any intellectual property in relation to it.

Reliance on Information Posted

Commentary and other materials shared via the “player panel” are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any member of the “player panel”, or by anyone who may be informed of any of its contents.

Our Site Changes Regularly

We aim to update the “player panel” regularly, and we may change the content at any time. If the need arises, we may suspend the “player panel”, or close it indefinitely.

Our Liability

The Internet is by its nature an unreliable medium. Consequently you accept that the “player panel” is offered on an ‘as is basis’ and an ‘as available basis’. Whilst we take all reasonable steps to ensure that the process and tools used are properly functioning at all times, we do not warrant that this “player panel” will be un-interrupted, timely or error free.

The material shared via the “player panel” is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, other members of our group of companies and third parties connected to us hereby expressly exclude:

• All conditions, warranties and other terms, which might otherwise be implied by statute, common law or the law of equity.
• Any breach of the acceptable use policy by you
• Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with the “player panel” or in connection with the use, inability to use, or results of the use of the “player panel”, any website linked to it and any materials posted on it, including, without limitation any liability for:

1. loss of income or revenue;
2. loss of business;
3. loss of profits or contracts;
4. loss of anticipated savings;
5. loss of data;
6. loss of goodwill;
7. wasted management or office time; and for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, provided that this condition shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above.

This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability, which cannot be excluded or limited under applicable law.

Information about you and your visits to our sites

We process information about you in accordance with our privacy policy. By using the “player panel”, you consent to such processing and you warrant that all data provided by you is accurate.

No-one aged under 18 or not resident in the UK or Isle of Man is permitted to join the “player panel”. If you are found to be under 18 years of, age or not resident in the UK or Isle of Man your membership will be terminated with immediate effect.

If members choose to interact using their real name or via other identifiable information they do so at their own risk. tombola does not take responsibility for anything that might happen as result of using personally identifiable information.

Idea submission

• Emails will be sent to the email address provided when registering as a member of the “player panel”.
• You agree and warrant that any ideas put forward are your own original work and do not infringe the rights of anyone else. If your idea is not your own work, (for example if you’ve had assistance from someone else or used someone else’s idea) you confirm that at the time of submitting the entry you have permission to use the other party’s work in this way and to submit it as an entry into the player panel. You agree to indemnify tombola against any claim that tombola has infringed the rights of a third party in using your entry in accordance with these terms of use.
• All entries become the property of tombola once submitted.
• tombola may use any of the ideas submitted to promote tombola, including, but not limited to, using the winning idea on social media sites, printed materials or on tombola website. By submitting your idea you consent to such use.

Competition

From time to time, tombola may offer to award a prize to the entrant that submits the best idea in response to a particular brief (a “Competition”). You will be notified in the email mentioned in paragraph 1 if a Competition is to take place. These terms of use will apply to any Competition (unless stated otherwise in the email).

• The winning idea (s) will be the most unique and creative idea submitted in response to the brief before the closing date for submission.
• The Competition will be judged by a panel of judges. The judges’ decision will be final and no correspondence will be entered into.
• The prize for the Competition, subject to availability and these terms of use will be at the discretion of tombola.
• The value of the Prize will be set out in the email
• The Prize will be emailed or sent to the winner’s email address or home address (as provided on the panelists tombola account).
• tombola reserves the right to vary the amount of the Prize which can be won. No cash alternative will be offered for any Prize.
• Winners of the Competition may be invited to submit ideas for more than one brief but will only be able to win one Prize.
• Winners will be chosen within 14 days of the closing date for submission of ideas and will be contacted by email within 28 days of being selected as the winner of the Competition.
• Winner’s names will not be announced to the public.
• tombola reserves the right to award a Prize to someone else if a winner cannot be contacted within 56 days of the winner being chosen, or is subsequently found not to have been entitled to win the Prize.
• Ideas that do not comply with these terms of use will not be valid.
• tombola accepts no liability or responsibility of any nature (to the extent permitted by law) in relation to the taking of any Prize or the availability of any Prize, or for Prizes lost, delayed or damaged.
• tombola reserves the right to cancel or vary these terms of use and/or any Competition at any time by giving notice on via email.
• The Competition is not a game forming part tombola.
• All personal data provided to tombola will be processed in accordance with the tombola Terms of Use and Privacy Policy, and the Data Protection Act 1998. Personal data will be held and used by tombola for the purposes set out in these Terms and Conditions.

These terms of use do not prohibit tombola from offering the “player panel” members with opportunities to enter any additional prize draws that tombola may run from time to time. Any such competitions will also be subject to their own terms and conditions/terms of use, where applicable.

If you have any questions about these terms of use, please contact support@tombola.com

Links from our Sites

Where content contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those site or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.

Emails from our Sites

If you are accepted to the “player panel”, as a registered member of the “player panel” you agree to receive regular emails from the “player panel” (playerpanel@tombola.com). Emails received from the “player panel” are not in any way linked to emails sent from the tombola websites and are not subject to any ‘opt in’ procedures in respect of the tombola websites.

Jurisdiction and Applicable law

These terms and your use of this “player panel” shall be governed by and construed in accordance with the Law of the UK and the Isle of Man.

By applying to be part of the “player panel” and accepting these terms of use, you accept that any dispute under these terms of use arising out of applying to be part of the “player panel” shall be subject to the exclusive jurisdiction of the UK’s and Isle of Man’s courts and by application you hereby submit to the jurisdiction of such courts for such purposes and waive any and all objections to jurisdiction or venue in such courts.

Variations

We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you.

Your Questions

If you have any questions about the content which appears on the “player panel”, please contact the Player Panel Manager at support@tombola.com. If your query is about tombola or any of its games or services please contact us via customer service.

Bonus money and Free play prizes will be credited to your tombola account and cannot be withdrawn. Cash balance is always staked before bonus money. If you choose to withdraw before you have staked all your bonus funds, you will forfeit your bonus money.

You can use bonus money to play our games on both bingo and arcade, except tombola Roulette. If you have not deposited funds into your tombola account you will be unable to play our free game with bonus money 

If Free Plays are credited to your account, they will be used before cash balance. Once you have used your Free Plays you will begin staking real cash. Free Plays have a 7 day expiry.

If your account is suspended, you will not receive bonus funds. 

Chat game prizes

Chat Moderators (CMs) will run quizzes throughout the day. If you are the selected winner the CM will reward you with £1.00. On occasional promotions there may also be a £2.00 or £5.00 bonus prize available. The decision of the CM is final. You can only win a chat game prize twice per day and when you reach this level an asterisk (*) will appear by your username in the chat window. Each 24-hour period will begin at 4 am and the asterisk will then disappear.

Second Deposit Bonus

Tombola may offer a £5 bonus money for customer's second deposit of £10 or more. 

Birthday Bonus

Tombola may offer a £1 bonus to eligible customers on their birthday. Eligible customers may receive an email on their birthday. If you are invited to claim, you have 7 days to opt in via the landing page. Those who are invited and opt in will receive their bonus within a week. If you do not receive the email, unfortunately you haven’t been invited to claim.

Tombola reserves the right to cancel, amend, terminate, or temporarily suspend the birthday bonus at any time.